+1 (905) 851-4722 [email protected]

Privacy Policy

How Paradise Smart Home Inc. collects, uses, and protects your personal data.

Last Updated: February 8, 2026 Effective Date: February 8, 2026

Introduction

Paradise Smart Home Inc. ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains what personal data we collect, why we collect it, how we process it, and what rights you have regarding your information. This policy applies to all visitors, users, and clients of our website and AI-powered autonomous solar energy services across Canada.

Our registered business address is 56 Headwind Blvd, Woodbridge, ON L4H 3R9, Canada. For any privacy-related questions or requests, you can contact us at [email protected] or by phone at +1 (905) 851-4722.

By using this website, you acknowledge that you have read and understood this Privacy Policy. Changes to this policy will be communicated via a homepage banner at least 14 days before they take effect.

1. Cookie Categories

We use cookies on our website to ensure proper functionality, analyze traffic, and deliver relevant advertising. Cookies are divided into three distinct categories, each with a specific purpose and consent requirement.

1.1 Essential Cookies

Purpose: Core site functionality, security, session management, and storing your cookie consent preferences.

Examples: session_id, csrf_token, cookie_consent_status.

Consent Required: No. These cookies are activated automatically as they are strictly necessary for the website to operate.

Retention: Session duration, or up to 12 months for preference storage.

1.2 Analytics Cookies

Purpose: Measuring website traffic, user behavior, and site performance to help us improve our content and user experience.

Tools: Google Analytics 4.

Examples: _ga, _ga_XXXXXXX, _gid, _gat.

Consent Required: Yes. Analytics cookies are activated only after the user explicitly accepts them via the cookie consent banner.

Retention: Up to 14 months.

1.3 Marketing / Advertising Cookies

Purpose: Remarketing, personalized ad delivery, and conversion tracking to measure the effectiveness of our advertising campaigns.

Consent Required: Yes. Marketing cookies are activated only after the user explicitly accepts them via the cookie consent banner.

Retention: Up to 540 days (Google Ads default).

2. Marketing Cookies: Detailed Disclosures

a) Third-party ad serving: Third-party vendors, including Google, use cookies to serve ads based on a user's previous visits to this website and other sites on the internet.

b) Advertising partners: We may work with advertising partners such as Google and Meta to deliver advertisements tailored to your interests across various websites and platforms.

c) Remarketing: We may use remarketing services to advertise to previous visitors of our website. After visiting our site, you may see our ads on other websites, apps, or platforms you visit.

d) YouTube and Display Network: Advertisements may appear across Google services including YouTube, Gmail, and the Google Display Network.

e) Tracking technologies: We use the following tracking technologies on this website:

  • Cookies (first-party and third-party)
  • Tracking pixels (Google Ads tag / gtag.js, Meta Pixel)
  • Device identifiers (browser fingerprint, IP address)
  • Conversion event tags

f) Advertising measurement: We use conversion tracking to understand which advertisements lead to actions on our website, such as form submissions, calls, or purchases. This allows us to measure campaign effectiveness and allocate budget appropriately. Conversion data may be shared with Google Ads and Meta.

g) Technologies in use: Advertising and analytics technologies active on this site:

  • Google Ads (gtag.js / Google Tag Manager)
  • Google Analytics 4
  • Google Remarketing Tag
  • Meta Pixel (Facebook / Instagram)

h) Opt-out from personalized advertising: You may opt out of personalized advertising at any time:

Opting out does not remove ads entirely. You will continue to see non-personalized advertisements.

i) Cookie preference management: You can manage your cookie preferences at any time by clicking the Manage cookie preferences link, available in the website footer and within this policy. This opens a panel where you can accept or reject each cookie category independently.

3. Consent Requirements

Our cookie consent banner provides three options: "Accept All," "Reject Non-Essential," and "Manage Preferences." The banner does not block content and can be dismissed without accepting cookies, in which case only essential cookies remain active. Your consent choice is stored in your browser's local storage for 12 months.

By clicking "Accept All Cookies," you consent to the storing of cookies on your device for analytics and advertising purposes, including personalized advertising delivered by Google and Meta. You may withdraw consent at any time through the cookie preferences panel without affecting the lawfulness of processing that occurred before withdrawal.

EEA / UK Users

Users in the European Economic Area and the United Kingdom receive this consent notice in compliance with the General Data Protection Regulation (GDPR) and UK GDPR. Marketing and analytics cookies are activated solely after explicit, informed, freely given consent under GDPR Article 6(1)(a). Consent is recorded with a timestamp and may be audited upon request.

Withdrawal of Consent: You may withdraw consent at any time by clicking "Manage cookie preferences" in the website footer, or by clearing cookies via your browser settings. Withdrawal does not affect processing that occurred while consent was valid.

4. Data Sharing with Advertising Partners

We share certain data with advertising partners for campaign delivery and measurement. Recipients and the data categories shared include:

We do not sell personal data. All transfers to Google and Meta operate under Standard Contractual Clauses where applicable. Data is processed for ad targeting and campaign measurement only and is not resold to unaffiliated third parties.

Google and Meta may use this data across their own platforms in accordance with their respective policies. We encourage users to review those policies directly.

5. Lead Forms and Contact Requests

When you submit a contact form, request a consultation, or register interest in our AI-powered solar energy services, we collect the information you provide. This typically includes: full name, email address, phone number, selected service of interest, and your message or comments.

Legal basis: Consent (GDPR Art. 6.1.a) and, where a service relationship exists, performance of a contract (GDPR Art. 6.1.b).

Retention: Form submission data is retained for up to 2 years from the date of submission, unless a longer period is required by applicable law.

You may request deletion of your data at any time by contacting us at [email protected].

A link to this Privacy Policy appears adjacent to every submission button on this site. Submitting a form constitutes acknowledgment of this policy.

6. Google Services and Advertising

This website uses the following Google services:

  • Google Analytics 4: Collects anonymized usage data, device info, and behavioral signals. IP anonymization is enabled. Data retention is set to 14 months. Users may opt out via the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
  • Google Ads Conversion Tracking: Records when a user completes a defined action (form submission, call, consultation request) after clicking one of our ads. This data is used solely for measuring ad campaign performance.
  • Google Remarketing: Allows us to show ads to previous visitors across Google's network. Remarketing lists are not created from sensitive data categories (health, finance, religion, sexual orientation).
  • Google Tag Manager: Deploys tracking tags on our behalf. No personal data is collected by GTM itself; it acts as a container for the tags listed above.

Google's advertising products are governed by: https://policies.google.com/technologies/ads

7. Meta Advertising Services

This website uses the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. The pixel may record:

  • Page views and time on site
  • Specific conversion events (form submissions, consultation requests)
  • Custom audience membership for retargeting purposes

We do not use the Meta Pixel to collect sensitive personal data, nor to target users based on health status, financial situation, religion, political views, sexual orientation, or any other special-category attribute prohibited under Meta's advertising policies.

Meta acts as an independent data controller for data collected via its Pixel and processed within its own platform. Refer to Meta's Data Policy: https://www.facebook.com/privacy/policy

To manage your ad preferences on Meta platforms, visit: https://www.facebook.com/adpreferences/

8. Prohibited Content Self-Declaration

This website does not promote, sell, or facilitate access to prohibited product or service categories including but not limited to: weapons, controlled substances, counterfeit goods, gambling services (unlicensed), adult content, or services that make misleading health or financial claims. All advertising conducted through Google Ads and Meta Ads complies with the respective platform policies in full. Our services relate exclusively to AI-powered solar energy systems and smart home integration for residential properties in Canada.

9. Landing Page Integrity Statement

The content of this website accurately represents the products and services advertised by Paradise Smart Home Inc. No bait-and-switch practices are employed. The experience delivered to users arriving from paid advertisements is identical to the experience for all other visitors. Cloaking, automatic redirects, and content variation by traffic source are not used on this website.

10. Children's Privacy

This website is not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If we discover that data has been collected from a person under 16 without verifiable parental consent, we will delete it promptly. Contact us at [email protected] if you believe we have received data from a minor.

11. International Data Transfers

Personal data collected through this website may be transferred to and processed in countries outside the European Economic Area, including the United States, where Google LLC and Meta Platforms, Inc. are based.

These transfers are conducted under Standard Contractual Clauses (SCCs) approved by the European Commission, which provide appropriate safeguards for personal data. A copy of the applicable SCCs can be requested by contacting us directly at [email protected].

12. User Rights (GDPR Articles 15-22)

If you are located in the EEA or UK, you have the following rights:

  • Access (Art. 15): Request a copy of data we hold about you.
  • Rectification (Art. 16): Correct inaccurate or incomplete data.
  • Erasure (Art. 17): Request deletion ("right to be forgotten").
  • Restriction (Art. 18): Limit how we process your data.
  • Portability (Art. 20): Receive your data in a structured, machine-readable format.
  • Objection (Art. 21): Object to processing based on legitimate interest.
  • Withdraw consent (Art. 7.3): Revoke consent at any time without penalty.

To exercise any right, email us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority:

Canadian residents may also exercise their privacy rights under the Personal Information Protection and Electronic Documents Act (PIPEDA). Contact us using the details provided in this policy to make a request.

13. What Data We Collect

We collect the following categories of personal data through our website and services:

  • Full name
  • Email address
  • Phone number
  • IP address
  • Browser type and version
  • Device type and operating system
  • Cookies and tracking identifiers
  • Usage data (pages visited, time on site, click paths)
  • Form submission content (messages, service selection)
  • Conversion events (form submits, consultation requests)

14. Legal Basis for Processing (GDPR Art. 6)

For each type of data we process, the legal basis is as follows:

Data Type Legal Basis
Contact form data Consent (Art. 6.1.a) and contract performance (Art. 6.1.b)
Analytics data Consent (Art. 6.1.a)
Marketing / remarketing data Consent (Art. 6.1.a)
Security and fraud prevention Legitimate interest (Art. 6.1.f)

15. Retention Periods

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Specific retention periods by category:

Data Category Retention Period
Contact form submissions 2 years
Analytics data (GA4) 14 months
Marketing cookies (Google Ads) Up to 540 days
Email communications Duration of relationship + 1 year
Server logs 90 days
Cookie consent records 3 years (audit requirement)

16. Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure HTTPS encryption for all data transmitted between your browser and our servers, access controls limiting data to authorized personnel only, regular security reviews, and encrypted storage of sensitive information.

While we take reasonable steps to safeguard your data, no method of electronic transmission or storage is completely secure. We encourage users to protect their own data by using strong passwords and keeping their devices updated.

17. Third-Party Links

Our website may contain links to third-party websites, including Google, Meta, and other external resources referenced in this policy. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party website you visit through links on our site.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any material changes will be communicated via a prominent banner on our homepage at least 14 days before the changes take effect. The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this policy periodically.

19. Contact Information

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your data is being handled, please contact us:

Paradise Smart Home Inc.

56 Headwind Blvd, Woodbridge, ON L4H 3R9, Canada

Email: [email protected]

Phone: +1 (905) 851-4722